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Programming Art Software >> Easy Slide Show Creator

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kimbo
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Reged: 10/23/05
Posts: 2
Internal error player-cast 2 help!
      #606 - 10/23/05 04:12 AM

When I load music and try to play the show I get this error message:
Internal Error.Failure compositing bitmap member 6 of player-cast 2.
I'm running mac 0s10.4 tiger.

Any ideas? Thanks.


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BradModerator
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Reged: 11/20/02
Posts: 220
Loc: O-H-I-O
Re: Internal error player-cast 2 help! [Re: kimbo]
      #609 - 10/23/05 10:24 AM

It could be possible that this particular image is causing problems when rendering. Would it be possible for you to email a copy of this picture to support@programmingart.com so we could test it? Thanks--

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Brad Ishida
Programming Art, LLC
http://www.programmingart.com


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kimbo
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Reged: 10/23/05
Posts: 2
Re: Internal error player-cast 2 help! [Re: Brad]
      #610 - 10/23/05 11:09 AM

Thanks Brad - I've tried all different picture files and different music formats but still no joy. It won't play a music track in preview mode either, but the software works fine with just pictures. Should I re-download the software and start again?

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BradModerator
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Re: Internal error player-cast 2 help! [Re: kimbo]
      #611 - 10/23/05 02:24 PM

Yes, I think that would be a good idea. The depth of the problems you're experiencing could point to a corrupted file. Uninstalling/re-downloading/installing would be a good idea.

--------------------
--
Brad Ishida
Programming Art, LLC
http://www.programmingart.com


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